By Alysha Webb, Editor and Publisher The Rusnak Auto Group in June opened a huge new Mercedes-Benz dealership in Arcadia, in the San Gabriel Valley northeast of Los Angeles. The showcase fac... Read more
By Branson Smith, Chief Operating Officer, Audientis LLC As the M&A market begins to slow, dealers have to ask themselves how much longer the bull can run. While owning a dealership and... Read more
By Alexi Venneri, Co-Founder & CEO, Digital Air Strike Consumers increasingly rely on social media, including online review sites, to select the dealership they want to do business with.... Read more
By Marc Ciagne and Julie Strasberg, Person to Person Quality Most auto dealers are familiar with the concept of Mystery Shopping – the practice of using trained evaluators posing as would-be... Read more
By John Davis, partner, DHG Dealerships As the dealership industry continues to evolve, there are several hot issues which dealers must keep top of mind. Some may be “old news” while others... Read more
By Richard Kotzen, CPA Over the past few years a convergence of forces has led to a sharp increase in the number of auto dealerships changing hands. With increasing dealership profitability,... Read more
By Alysha Webb, Editor and Publisher ORLANDO — Dealers that do the best job of connecting the online and offline shopping experience sell the most cars, at least among those that are u... Read more
By Don E. Ray, Portfolio Let’s start with a few questions…What is loyalty? Are consumers loyal to a particular dealership? How do loyalty programs impact a buy/sell? Loyalty can be defined a... Read more
