Automotive News just released its “Best Dealerships to Work For” list. Happy employees are surely an important feature in earning that honor. But not all employees are happy, and employee complaints must be handled with care. Sometimes, that is not enough.
This week we have a column from Burr & Forman looking at a case involving an employee suing Mercedes-Benz U.S. International over an allegation of not handling a complaint in a way the employee felt was proper. Mercedes-Benz U.S. International won the case, a rare occurrence it seems. Though this case dealt with an OE, it holds lessons for all employers including dealerships.
Inventory control is key to running a dealership efficiently and effectively. This week, Eide Bailly returns to our pages with some tips on effective inventory control. New car sales are slowing; these tips may help you thrive despite the slowdown.
And of course we have Transaction News.