2 Comments

  1. 1

    David McNulty

    Well put Sam! I love your point about informing sales of service promos. The new owner needs the new employees to take on new customers. And, as a new owner, I would want my new employees reassuring all the existing customers that all is BETTER now. Together, it is always done better!

    Reply
  2. 2

    Janelle

    Wow great article! So well stated. I love how you compare the employees to the body’s blood- keeping all the limbs functioning. Very insightful.

    Reply

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