Space is tight in the tiny nation of Singapore. So when Autobahn Motors wanted a way to store its inventory of used luxury cars, it turned to a multilevel automated parking structure – popul... Read more
By Jeff Tobaben, Evolve Performance Group For years, we’ve been chasing Customer Satisfaction in the automotive industry. Here’s my question – Why are we aiming so low? Satisfaction is meeti... Read more
I am having a bit of déjà vu’ writing this. Just a few weeks ago, compliance was the topic of both columns in ABSR. And this week, compliance is back! It is a measure of how large compliance... Read more
