The Schumacher Family of Dealerships of West Palm Beach, Fla. has acquired a Volvo dealership from the Suburban Collection of Troy, Mich. The dealership, located in the West Palm Beach area, will be known as Volvo of West Palm Beaches. No further details are currently available.
This is the first Volvo franchise for family-owned Schumacher, which also has Buick, Chevrolet, GMC, Volkswagen, Infiniti, Mitsubishi, and Subaru stores. The Suburban Collection is the 18th largest dealership group in the U.S. based on 2013 new vehicle sales, according to the Automotive News Top 125 Dealership Group list.
One Comment
Yael Roth
1 month ago my husband and I leased a S80, this vehicle is one of 4 that we’ve purchased through Volvo, and the 3rd from Suburban Volvo (the S80 is the first leased) I have never had any regrets with our purchases. The sales person Elliott Banks was courteous and professional and the General manager was extremely accommodating. When I needed to trade-in my previous S60, (for a newer model, but more so an AWD, because we needed the vehicle for use during winter in NJ). I did not hesitate to return to Elliott Banks at what I thought was Suburban Volvo, well to my surprise I realized that the dealership was sold to its current owner.
Elliott processed me for the new purchase, when I asked if I needed to test drive he said I did not need to because there weren’t too many changes, the only changes were cosmetic. After negotiations a favorable price was agreed upon, and we went outside to be “introduced” to the inside of the car, to my surprised when I attempted to reverse the car, I looked down to notice that a “back-up” camera was not installed. Elliott knew that I needed these features because I recently had spinal surgery (of the neck) and looking over my shoulder was limited. I discussed this with the manager stressing that I traded the S60 which was equipped with front and back-up mirrors, and that I was lead to believe that I would be leasing an equivalent except that this would be larger, newer and AWD (at this point he realized that we were not offered a test drive) During the intro, Elliott discovered that the function that recognizes the Key, was not lit, meaning the ‘button” was gray. We were told that this is a minor problem, that we needed to leave the car overnight and both the “back-up” camera and the “switch/button” would be fixed. This took a few days. Approximately 3 -5 days later the care was delivered, both the camera and the button/switch were functioning. 3 days later, the button/switch no longer worked meaning the light went off, and the key was no longer being recognized by the car. I returned the car, got a loaner, picked up the car after 2-3 days. I told Elliott that due to medical reasons my husband needed to be in NJ, we left 2 days later, on the way the switch/button went on the “blink” again, I was told to take the car into the closest Volvo near our residence in NJ, they again “fixed” the problem, 3 days later and at the time of this writing the problem still exist. I spoke with Elliott, left 2 messages for the GM Mike, spoke with Claus the Head of service, all I was told is I need to take the car back for “them” to “download software” This procedure was done 4 times already, the system would work for 3 days, only to return to its previous malfunctioning. Please, pleas help me, I’ve asked them to switch cars, give me another car, and take current car into the shop to do a through check. I’ve spent more time in “Loaner” cars because the current car is in the dealership at least every other wee. My phone number is 561.7xx.xxxx I am awaiting your response.